Our Newest Office is Now Open In Warrick County!

Our High Pointe Drive Office in Newburgh

Have you ever felt like your internet provider is hard to reach or out of touch with your community?

At Mainstream, we’re changing the way you think of your provider. We are local people with offices based in the communities we serve, and we’re proud to announce the opening of our newest location in Newburgh, Indiana. This office is located on High Pointe Drive and will serve all of our Warrick County customers.

When we begin connecting services in Warrick County, this office will complete sales and sign-ups, handle contracts and billing, and offer all other customer services needed. If you have questions or concerns or need to pay a bill, you can walk in and we will happily assist you.

Our staff currently consists of just three people; SamiJo Darhower, Front Office Coordinator/Customer Service, Jordan Lejman, Customer Service/Tech Support, and Lindsey Alvey, Area Marketing Coordinator. As we grow and our project progresses, this location will also house a local sales staff and additional tech support and customer service team members.

Front Office Coordinator SamiJo Darhower

In the coming months we will host a grand opening and invite members of the community to come meet our team and get to know more about our services.

The Warrick Office address is 8887 High Pointe Dr, Suite F. (We are in the building behind Walmart that faces Highway 66.) Feel free to stop in if you have any questions about our services; we are now open Monday-Friday from 8AM – 5PM. You can also reach Mainstream customer service at 812.720.9423.

9 thoughts on “Our Newest Office is Now Open In Warrick County!

  1. Your installers have dropped the poles along hwy 68. They have left them so close to the hwy that the farm equipment is having trouble not hitting them with their over sized equipment. We have very narrow shoulders up here. Please ask them to push them farther if the road. I’ve seen several near misses with cars and the pole ends.

    1. Thank you for bringing this to our attention, I will forward this to our Outside Plant Department to make them aware of the situation. We build in accordance to what INDOT has given us for guidelines but we will see if we can remedy the situation.

    1. Kyle, while much of our project will encompass areas that do not have service, there are some parts of the county where our mainline route will overlap with existing service providers. Several factors go into determining the route of the infrastructure including existing utility routes, geography, and permitting. The main route also includes key community locations without reliable service, including school & government buildings in areas like Lynnville & Elberfeld. As this initial route progresses, we will begin to expand into the surrounding areas. If you are not on the map now, this does not mean we will not be in your area; it just means you may not be connected until after the first sections of the project are completed. Continue to check the map periodically to view updates and watch for more information as our construction progresses!

  2. If, on the map, our entire neighborhood is surrounded by orange, but the neighborhood itself is not orange, does that mean that there is no plan to service the neighborhood?

    1. Jonathon,
      Thanks for your question. The current map shows our mainline route only. Before homes and businesses in the county can be connected, we have to complete sections of this primary infrastructure. If your address falls outside of the shaded zones, don’t worry! This does not mean we will not be coming to your area. It simply means that you might not be included in the earliest stages of construction. If you have already joined our list, you will be notified when service becomes available in your area.

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